The Morrissey Family Businesses
  • 27-Jul-2017 to 25-Sep-2017 (CST)
  • RAMP
  • Rockford, IL, USA
  • Full Time


Purpose, Parameters, Qualifications, Activities and Performance Indicators

for the position of

Employment Services Specialist


  1. Purpose of Position: Counsels, advocates and assists participants in the Social Security Ticket to Work Program and DHS VR program to achieve vocational goals they have set for themselves and improve their financial standing along with increased independence through work. This position also requires an understanding of the principle of the Independent Living (IL) philosophy, and a genuine desire to carry out this philosophy.


  1. Position Parameters: Reports to Employment Coordinator; Full-time; Full Benefits; Travel and Expenses Reimbursed; Salaried, Non - Exempt.


  • Minimum Qualifications:
  1. Bachelor's degree in a field related to the position or equivalent experience that would substitute for a formal education.
  2. Working knowledge of, and experience with, the social and professional impact of disability on a family and a community.
  3. Working knowledge of community resources for coordinating skills trainings, educational opportunities, accommodations of disabilities, and other resources needed for participants to be work ready.
  4. Strong written and verbal communication skills. 
  5. Ability to advocate effectively and assertively with participants with disabilities and the community without controlling or inserting your own choices.
  6. Ability to advise, encourage, inform, empathize and gain trust of participants and their families.
  7. Ability to demonstrate creativity, initiative, strong and responsible decision making ability
  8. Working knowledge of Social Security Work Incentives and the ability to provide accurate guidance in this regard to consumers and families.
  9. Mentoring and advocacy techniques to help participants gain employment.
  10. Ability to maintain professional boundaries with consumers and families.
  11. Ability to organize time for maximum use of work hours.
  12. Ability to ensure adequate recording and reporting of case management information.
  13. Able to travel to meetings with participants and community entities.
  14. Working knowledge of Microsoft Office software applications and able to use them efficiently with work responsibilities. 
  15. Ability to use the Internet for research and e-mail.
  16. Personal experience with disability preferred.




  1. Job Activities and Performance Indicators (in order of priority):


  1.  Maintain expert knowledge of and be able to provide information for benefits programs including SSI, SSDI, AHCCCS, Medicare and others utilized by Ticket to Work (TTW) and DHS VR program participants.


  1. Pursue and remain abreast of advocacy issues related to employment and equal            

      rights for people with disabilities on both an individual and systems level.

  1. Maintain a high level of visibility within RAMP's four county service area so that

      coordination and opportunities for persons with disabilities are at an optimum.

  1. Attend and conduct networking activities with other agencies, service providers     

      and organizations to ensure consumer needs are being met.

  1. Attend all Social Security/EN/VR trainings mandated for this position or deemed

 necessary to provide premium, quality services to consumers.

  1. Manager IPC program


  1.  Collaborate with consumers to provide employment services & skills training, including benefits counseling, problem solving and support to individuals participating in the TTW and VR program.


  1. Screen & determine eligibility for all potential consumers for RAMP's Employment Services Program.
  2. Conduct group and individual orientations to potential consumers who wish to learn more about RAMP's Employment Services Program.
  3. Conduct job readiness and other vocational assessments.

PI.  When appropriate, refer consumers to other community agencies or service providers.

  1. Assist consumers with resume development, acquiring interview skills,                    

becoming familiar with social networking, and increase consumers abilities to  market themselves

  1. Provide consumer assistance, education, and monitoring to ensure that                

      employment accommodations are achieved appropriately and to assure   

      there is no employment discrimination occurring.

  1. Make referrals to benefit planner when appropriate



  1. Assist in placement of RAMP's Employment Services participants into competitive, community-based employment which results in greater independence and improved financial situations.
  2. Ensures job placement goals for organizations is met annually.
  3. Consistently monitor all job placements to ensure maximum consumer job satisfaction, successfully maintaining the position and upward mobility.





  1. Educate the community at large and employers about RAMP's Employment   

   Services Program.


  1. Market RAMP's Employment Services through media releases, service fairs, radio and television interviews, advertisements, etc., as allowed by available resources and success.
  2. Conduct community presentations on RAMP' s mission and services and the IL philosophy.
  3. Collaborate and network with other businesses and organizations who provide employment services to people with disabilities.
  4. Maintain relationships with community contacts



  1. Complete monthly paperwork and quarterly reports in a timely fashion as  



  1. Make sure all SRF paperwork is completed and turned-in when due.
  2. Make sure that all reporting to Maximus & VR is submitted at least monthly for reimbursement.
  3. Make sure that quarterly reports (if pertinent to your position) are complete, approved by the Employment Coordinator, and sent in by the 10th of the month following that quarter.
  4. Assist the Employment Coordinator in the completion of all quarterly and monthly reports related to the Employment Program.



The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.


Reviewed by HR: 10/28/16

Supervisor Approved:

The Morrissey Family Businesses
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